Automotive Service Advisor (Scarsdale)
Employment Type: Full-Time
APPLE HONDA of Riverheadis seeking experienced Service Advisor/ Writer.
We are offering a Sign-On Bonus for qualified candidates!We are in the business of selling new and used vehicles and providing exceptional service to those vehicles.
Our Dealership has built a reputation on providing courteous, honest service.
Our customers appreciate the way we do business, and we know you will too.
If you want to work for a successful organization where you can make a difference, then this is the place for you!WE OFFER
* Sign-On Bonus
* UNLIMITED earning potential
* Aggressive Customer Satisfaction bonuses
* Full time and flexible/accommodating work schedule.
* Medical/Dental Insurance
* Paid vacations, sick & personal time!
* Paid training and development
* Strong, supportive team work environmentRESPONSIBILITIES
* Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs
* Generate service order estimations and quotes for customers
* Review vehicle inspections, estimates, and recommend proper maintenance care to our valued customers for optimal vehicle performance.
* Schedule appointments and maintain an organized schedule
* Conduct post-repair follow up
* Resolve customer complaints
* Bring customer vehicle to and from the shop bay for drop off and pick-up
* Continue to maintain our company value, quality, and integrity
* Determine and recommend required maintenance based on vehicle age, mileage, and history.
* Monitor the progress of each vehicle throughout the day and update customers frequently.
* Verify that the final invoice reconciles with the work performed on the repair order.
* Explain all completed work and charges to customers.REQUIREMENTS
* Previous Service Writer (Service Advisor) Experience is required.
* Honda Experience is a PLUS
* Integrity, A Positive Attitude And A Strong Work Ethic
* Accredited training in service advisor skills, customer satisfaction and quality control.
* Ability to concentrate and accomplish tasks despite interruptions.
* Ability to perform a variety of tasks simultaneously.
* Willing To Learn
* Be A Team Player
* Receptive To New Ideas
* High School Diploma or equivalent.
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